Cogni2 — Empowering CX with AI
Cogni2 is an AI-powered customer experience platform that helps businesses automate and optimize customer service through conversational AI, WhatsApp automation, and real-time analytics.
Products
- Autopilot — AI chatbot that handles customer conversations autonomously.
- InBox — Unified omnichannel inbox for all customer conversations.
- Insights — Real-time analytics and reporting dashboard.
- Campaigns — Proactive outbound messaging via WhatsApp and other channels.
- Orchestrator — Workflow automation connecting systems and APIs.
- Builder — No-code conversation flow builder.
Key Benefits
- Automate up to 80% of routine customer service interactions
- Reduce operational costs by up to 40%
- Improve response times by 60%
- Increase customer satisfaction by up to 25%
FAQ
What is Cogni2?
Cogni2 is an AI-powered customer experience platform that helps businesses automate customer service, manage omnichannel conversations, and gain insights from customer interactions.
What channels does Cogni2 support?
Cogni2 supports WhatsApp, webchat, email, Facebook Messenger, Instagram, Telegram, and other messaging channels.
Does Cogni2 support multiple languages?
Yes, the platform supports Portuguese, English, and Spanish.
Contact: contato@cogni2.com | cogni2.com